Returns & Exchanges
At Nakie, we prioritize your satisfaction and offer a seamless 30-day return window for all unworn and unwashed fashion items. If your new piece doesn't fit perfectly or meet your expectations, we are here to help you find the right style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.