Frequently Asked Questions
Everything you need to know about your Nakie experience.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits are designed to be true-to-size.
What materials are used in Nakie clothing?
We prioritize sustainability and comfort, using a blend of organic cotton, recycled polyester, and high-quality ethical fabrics sourced from certified suppliers.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.